Mixed Media
From Middleman To Middleware
With the Internet as a powerful and immediate
communications mechanism, information providers can now reach and conclude
transactions directly with their intended audiences. They can bypass the
middlemen that have served as valuable liaisons to their customers in the
past. Those middlemen are many of us. They are bank tellers, airline
reservationists, store clerks, brokers, insurance reps, and other sales
representatives. But they can also be appliances, such as ATMs,
telephones, even our cars.
Instead, the worldwide web has replaced the middleman to become the
middleware-enabling direct interaction between vendor and customer. We
prefer to interact with a human interface, however. That's where mixed
media comes in. Mixed media provides the human interface to communications
and transactions on the web.
Mixed media gives us:
- A company CEO speaking to us directly.
- Live,
personalized presentations of company services/products.
- Video-mail
messages.
- The ability to use video and voice to communicate
electronically, limited only by your imagination.file sharing.
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